Home > FAQ

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1, Is YUFENG a trading or manufacturer?

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YUFENG is both manufacturer and trading company. Meanwhile, we represent exclusively as trading department for golden manufacturer partners.


2, What’s the working process at beginning?

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Enquiry → Quotation → Sample   testing → Confirm order →Payment→ Production Management   → Shipment Management → After-sales service                                      Our   “ we can “ altitude achieves customer complete decision process smoothly of awareness, consideration and confirmation.


3, What information we need to serve your enquiry most efficiently?

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It will be most appreciated if you can provide enquiry as detailed as possible. For the most common case, we will work on the information of company name, product name, quantity, specification, destination port, transportation preference, payment .


4, What is the Min Order Quantity?

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We don't really set MOQ as all the cooperation starts with every possibility. We want to keep the opportunity for both sides.


5, What's the list of certificates YUFENG holds?

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YUFENG is an ISO9001: 2008 certified company and we are willing to apply other certifications in terms of your requirement.  


6, Can we offer sample before make purchase decision?

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Yes, absolutely. That's the mandatory working process for our team to ensure your purchase quality.


7, What is the price strategy from YUFENG?

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Cost-effective is the key for our price strategy. We add value at product analysis with new production process and absolute market control.


8, How soon we can get email response from your team?

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Our team can guarantee to reply your email in less than 24 hours in working days.


9, What kinds of transportation types can you provide?

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Our main transportation methods include air delivery, sea shipment and land transportation.


10, What kinds of payment terms can you accept?

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We would recommend to use T/T, L/C, D/P at sight as payment terms.


11, How soon will delivery the order from China?

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Once your purchase order has been confirmed, stock products could departure from China within 2 weeks. For new   production, we take priority over delivery and safety production. We will update the shipment schedule for mutual confirmation .


12, What's the language you support?

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Our team are all English fluent speaker, as well as Mandarin. If you are other language speaker, we will speak in your language by email.


13, What's the shipment terms?

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We can support with FOB, CIF, CFR and other terms as your advice.


14, If we have some other product   requirements that your page don't include, can you help to supply?

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Yes, as we have massive manufacture network and professional working process, our team assist with your sourcing   requirement. We have a high standard manufacture audit process to provide you best solution.